Excellent customer service, every email sent received a reply within a few minutes - even on the weekend. Would recommend and will order again
Thank you for your helpful service both before and after placing my order. Our succulents arrived packed very nicely. Upon opening it I noticed a few that were either damaged or yellow. I called right away and we were refunded for the succulents I couldn't use. Very good customer service. I would definitely order again if I needed a large amount of succulents. I ordered these for our sons rehearsal dinner as gifts for everyone there. They were a great conversation piece and loved by all.
Thank you for your handling of our recent order. All our "babies" arrived on time and looking wonderful. We used our succulents as a favour at our recent fundraising gala and they not only looked fabulous, they were very well received.
I loved that the succulent sources delivered the succulents with detailed caring instructions with the perfect timing before my wedding.
I ordered 50 plants/pots for a mailing I did for some customers. The plants arrived in good shape (a few had broken leaves) but overall very good. I will say that the transfer of the plants to the pots was a bit more tedious than I expected. Many of the plants did not easily come out of the plastic pots or the didn't have enough soil (or too much soil) for the new pot. My husband and I spent over 2 hours putting them together. There were a few plants that were unusable because they didn't easily come out of the pots. I will also say that you need to repot them the same day. I waited 2 days and the soil was so dry it was a mess. I think a bit more upfront care/instructions would have been helpful as I'm not a florist and don't work with plants. But, the end result was beautiful!