If you are expecting freezing temps (35 degrees and below) during the week of your ship out date, please purchase a heat pack for your succulents as freezing temps can destroy your plants! We cannot be responsible for damage caused by extreme cold weather.
***NOTE: Temps below 20? Contact us about expedited shipping!! These heat packs are not a match for 20 and below... we can't guarantee they will survive at standard shipping speeds...
We ship 1000's of boxes out weekly, all over the Country, all year round, during big storms etc. and it is not common/very rare for plants to freeze, but we cannot be responsible if you have them shipped during extreme conditions and they FREEZE.
How many Packs do you need?
- 1 Pack for every 100 - 2" Plants
- 1 Pack for every 64 - 2.5" Plants
- 1 Pack for every 25 - 4" Plants
Again, not common for plants to arrive damaged if the heat pack is ordered, but we can't be responsible for damage incurred by extreme cold.
People Love Our Heat Pack! Have a Read:
The heat pack did as it was suppose to.
This is the second time I ordered lithops and both times they were of a nice size and arrived in good order. Thanks. MJD
I paid $5 for a heat pack to be added to my last cactus shipment as temps. were still dipping low at night. (I live in Maine) It was well worth the $ to assure my new acquisitions arrived safely. The heat pack did it's job!! Thanks for offering this service!