Help Center


Top Ten Questions

When should I order for my event?

Can I chose exact plants and/or colors?

The Golden Rule of Succulent Care... and cactus too!

Some of my plants have been damaged. What do I do?

How do I keep cuttings fresh for bouquets and arrangements?

Do you make your bouquets, corsages, bouts, and other similar wedding related pieces?

Do you offer other containers to help dress up these potted succulents/cactus for an event?

How do I propagate my succulents/create more cuttings?

Order Questions

Where are you located and are you open to the public?

Why do you recommend succulents arrive 7-10 days prior to an event?

What is the difference between all rosettes, wedding, and assorted styles?

Should I get my Wedding / Event large order of succulents early so I can grow them?

Will I get the same plants in the pictures?

My plants arrived and they are covered in dirt. What do I do?

How can I find out the name/s and other information on my succulents?

Returns and Exchanges

Other Questions


Do you ship overseas?

Winter / Summer weather warning!

How long will it take to receive my plants after purchasing?

Which shipping service do you use and how do I track my order?

Can I delay my shipment for a specific date or to avoid bad weather?

My package says delivered but it's not here!

How long can I leave my plants in their box before opening them?

What is white stuff in my soil/box?

I ordered cactus. Is there anything special I should know when opening my box?

How do they fare in nasty weather with shipping?

Why don't you ship out "Bare Root" ?

Other problems with plants upon arrival.

Succulent Care


Can you send me FAQ / Care Info?

How often should I water my succulents? (Overwatering, Underwatering, Tips)

Should I put them in sunlight right away or keep them in a dark place?

What kind of temperatures do they need/like? It gets hot/cold here.

What kind of potting soil should I use?

What kind of light do they need?

How does Humidity effect succulents and cactus?

Should I Fertilize my succulents?

How do I make cuttings from my succulents?

When should I transfer succulent from plastic to new container?

My succulent is dying. There’s a dead leaf or two on it!

My succulent has some damage to the underside of its leaf. What do I do?

I accidentally broke off a piece of my plant. What do I do?

My succulents arrived and there are some tiny gnats on some of the plants. What do I do?

My succulents are not PERFECT. They have some imperfections!

Do succulents change colors?


When do they flower?

Are they good for a walkway?

Cuttings Care

How long will my cuttings look fresh?

Should I put the cuttings in direct sunlight after they arrive?

Water care for succulent cuttings

Cactus Care

Cactus Disclaimer

San Pedro and other Cactus type Cuttings

Rooting your Trichocereus Cactus Cuttings

Tricho Notes of Interest


Simple Steps to get Started